Grandstream GXE Review In today’s increasing cost-conscious economy, SMBs are looking for feature-rich IP-PBXs at the lowest call. Fortunately, Grandstream’s GXE and GXE products not only have the basics, they also have some advanced functionality such as call queues – and at . Buy Grandstream GXE IP PBX – 4 Port: Networking Products – ✓ FREE DELIVERY possible on eligible purchases.
|Published (Last):||20 April 2005|
|PDF File Size:||17.40 Mb|
|ePub File Size:||14.58 Mb|
|Price:||Free* [*Free Regsitration Required]|
I tried both the wizard and non-wizard method and both are pretty straightforward. The GXEx appliance is a excellent all-in-one communication solution for small-to-medium sized businesses sporting a plethora of features at an attractive price-point, so I would not hesitate to recommend it. This is very helpful to debug certain configuration issues and do SIP troubleshooting.
For unified messaging, it supports a voicemail-to-email feature with the ability to set the proper SMTP settings for proper email routing. Group Email Address for Voicemail Delivery: Parallel – All agents ring simultaneously. Product was successfully added to your shopping cart.
Grandstream Gxe 4 Lines IP PBX | eBay
Queue Status Update Frequency: This determines the frequency in which any other announcements that the user has added will be played tcallers in the queue. Auto-provisioning web tool For unified messaging, it supports a voicemail-to-email feature with the ability to set the proper SMTP settings for proper email routing.
One of the most powerful features of the GXEx is the ability to define call queues so calls are answered in the order they were received and assigned to agents with the best skills. It also supports “Agent Call Wrap-Up Time” which allows users to specify the amount of wrap-up time an agent will have before receiving another call time between two calls.
GXE | Grandstream Networks
After configuring some extensions, the next step was adding some trunks. Comments about this site: Join Our Email List. I liked that I was able to record the auto-attendant greeting from the web admin simply by choosing my extension to ring, but the same is not true for users. If the serial ring mode is selected, you may select the number of ring attempts to each agent before forwarding the call to the next agent.
I asked, “Since this product was launched, how has this been performing in your channel? Although the auto-provisioning didn’t work, I was able to manually add the phones with no trouble. It’s just a nice feature to be able to do it via the web rather than navigating the voicemail system.
I still find it amazing that such a lightweight PBX can pack such a powerful punch. In addition, I was able to assign extensions and to the two analog FXS ports, which can be used for grandstrfam phones, credit card machines, or fax machines.
The GXE takes modern business communication systems to a heightened level of innovation, quality, reliability, ease of deployment and affordability. It sports a quick set-up wizard which is pre-configured with basic call settings that enable you to quickly configure your GXE.
This setting lets users configure, enable and disable skill-based call routing.
Next, I figured I’d try some third party phones to see if the auto-provision worked with them as well. I booted all the Grandstream phones and they immediately discovered the Grandstream GXE and were autoassigned extensions grandsream Adding various grandstrfam menus such as business hours, after hours, and holidays was pretty straightforward. After configuring some extensions, the next step was adding some trunks.
The GXE supports four analog lines, so I configured it to use a four-port Teltone analog simulator very easily. It lets you select days of the week as well as specify exception dates, i. It’s very small and lightweight partly due to its use of Flash memory and grancstream a hard drive. The Grandstream GXE appliance is a powerful all-in-one voice video fax data communication solution for the small to medium sized business, especially companies with sub seats per location.
The skill level for each agent can be configured on the agent page. Unfortunately they can’t ring their desk phone from their personal web portal to record their personal greeting.
While this may not be critical for SMBs, as companies do grow, they can deploy multiple GXEx devices if they so desire and have a unified extension dialing plan that routes calls over IP. Lets you set the priority of the call queue from the drop down list.
VoIP & Gadgets Blog
Overall, defining call routing rules and auto-attendants was pretty easy to do. Additionally, it also supports fax-to-email and can also automatically detect fax tones and route it to a user’s fax mailbox. Obviously, with a web interface, remote teleworkers can access voicemail and faxes quite easily. They both also sport two FXS ports for connecting analog phones, fax machines, etc.
You can dial the conference bridge extension to join, or even invite other participants by entering in their extension from the web interface. This is done per extension, so users can simply logon to their web portal using their username and password and retrieve their voicemail and faxes. I simply had grandstrezm select a “Starting extension” and “Ending extension” to set my extension range.
I tried both the wizard and non-wizard method and both are pretty straightforward.
I logged into the default IP address, Additionally, it also supports fax-to-email and can also automatically detect fax tones and route it to a user’s fax mailbox. Serial Ring Attempts Per Member: Grandstrream all, the PBXs of old weren’t called “big iron” for nothing! Many SMBs are willing to sacrifice some advanced telephony features to just get the basics, including call transfer, three-way conferencing, auto-attendant, and voicemail.
The GXEx series 55024 parallel simultaneous ringing, as well as serial or round-robin ringing.